The Airline Industry is taking its lumps this month. First, there was the United Airlines incident where a man was forcibly removed from an airplane because he did not give up his seat for Airline Employees. This weekend another story broke. This time an American Airline employee wrestled a stroller away from a mother of young twins. In doing so, the stroller struck the woman in the face. This arguably constitutes assault. I say arguably because we don't have the full story, and have to rely on media reports.
However, rather than doing the right thing and immediately apologizing and attempting to make it right. The Airline Employees chose to escalate the situation and one employee attempted to engage a male passenger who was attempting to stand up for the young mother in a fight. The Airline Employees could not have done a poorer job if they tried.
This is another case of Airlines losing control over a situation, and highlights their poor training and lack of compassion for passengers. I had previously written on steps you should take if you are injured on an airline. Click here to find out more. If you or someone you know were injured on an airplane call 503.224.1658 for more information. Jeremiah Ross is happy to provide you a free case evaluation. Please remember this post could be considered attorney advertising and is not meant to be construed as legal advice. PLEASE Call a Lawyer and do not rely on this post.